Text Replacement stopped working after 12.1 update

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I’m having the same exact issue with replacement text no longer working. This happened after the 12.1 update. I have also followed the instructions listed in the above fix and the replacement text feature still doesn’t work.

Same here. Updated to iOS 12.1 and the shortcuts no longer work. I can see them and have even tried recreating them, but they are not recognized when I type them. I have tried the steps listed for the “sync” issue with no success, which I expected since I can see all the shortcuts.

I’ve exact same issue. Since I’ve upgraded to 12.1 text replacement does not work. All shortcuts and phrases are there. I can even create new ones. But when typing shortcuts it doesn’t recognize phrase attached to it. It’s just like the function is off. Tried all tips available online and here on Apple discussion forum.

So last night I tried an “Erase All Contents and Settings” and an iCloud restore with no luck. So I decided to take it a step further and downloaded a copy of iOS 12.0.1 to my computer and did a restore to the prior version of iOS. With the prior iOS on my phone I restored an older iCloud backup (prior to the 12.1 upgrade) and I am now back in business - shortcuts are working again. It is clearly an issue with iOS 12.1.

Count me in as well for this problem. Since updating to iOS 12.1, all my text replacement shortcuts still appear intact in the Keyboard settings menu but none of them can be used when I actually try using the shortcuts. I've already tried hard resetting, deleting/re-adding the shortcuts, toggling on/off keyboard settings, etc... Nothing has restored the functionality of my text replacement shortcuts. Apple please fix this!

Same here.

It seems that short text replacements related to no more than two words are still working, but replacements for longer phrases are down, irrespective of the fact that they are still in the phone list of the text replacements.

Please give us a fix!!!

Just wanted to add in that I've had this same issue. Use this frequently for my business and it is really slowing me down. I submitted feedback to Apple, and I hope you all do the same so we can get this fixed ASAP.

I just spent two hours on with apple care and they had me try a million and one things and NOTHING fixed it. This is definitely aggravating. I run a business from my phone and text replacement is a huge part of my business. I have everything saved in there. This is literally costing me thousands of dollars.

I have sent Apple a message about our apparent concerns over text replacement issues. The feature provides significant benefits to our personal, educational, and professional livelihoods, so I am sure that Apple will resolve the matter quickly. Although it has been more than a week since the text replacement features failed, I will continue to be patient. Good luck everyone! 🙂

I'm having the same problem... this is my temporary workaround until Apple patches the problem... I simply copy and paste text replacements. So far I've been able to minimize the lost time during my route.

I found an answer to the 12.1 or 12.01 or whatever text replacement issue that I upgraded on Nov 12 2018. I think somewhere along the line someone shortened the length of the amount of characters we’re aloud to use. When I went and shortened and in some cases cut my text replacements in half they worked. For example one of my replacements I named ‘zz’= “Hello its Scott from Scooters. On the road but can give you a quick estimate. We are very happy to help😀”. The second part I had to name something different so I named it ‘Zz2’ which says the other half of the original. “Please tell me how many areas you plan on cleaning (bedrooms, hallways, stairs ect,) oh and Whereabouts are you located?” So one ez shortcut became two but works great and I’m back in business. I can text the first shortcut followed by the 2nd all it one text and still send full Text replacement I originally wanted to send. Sooo from the Hello it’s Scott.. to the ...happy to help😄 seems to be just around the max character count for one text replacement. Not sure how many character count that is. I hope apple changes it back but by then I personally wont absolutely need or know if they did. Good luck all business owners especially. Lost some dough myself today. Confidencapple to fix. Goooo Appple goo