32-bit apps not running

After much ruthless deleting of flagged files listed in the Etrecheck report the 32-bit apps (including Basecamp), my computer can now run 32-bit apps again. I did not delete them one at a time and then check, instead I deleted a handful each time before checking.

Yes, I did a TM backup before starting the radical surgery, as well as once I was finished. Ran a final Etrecheck report and all looks (and works) well now.

Thanks everyone for all the suggestions and ideas!

EtreCheck version: 3.4.6 (460)

Report generated 2018-11-04 12:08:37

Download EtreCheck from https://etrecheck.com

Runtime: 1:58

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

Problem: Other problem

Description:

32-bit apps won’t run

Hardware Information:ⓘ

MacBook Pro (Retina, 15-inch, Mid 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,3

1 2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 55

Video Information:ⓘ

Intel Iris Pro - VRAM: 1536 MB

Color LCD

NVIDIA GeForce GT 750M - VRAM: 2048 MB

Disk Information:ⓘ

APPLE SSD SM0512F disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 500.07 GB

USB Information:ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Virtual disks:ⓘ

Macintosh HD (disk1s1 - APFS) / [Startup]: 500.07 GB (177.41 GB free)

Physical disk: disk0s2 500.07 GB (177.41 GB free)

(disk1s2) <not mounted> [Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted> [Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm [VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB

System Software:ⓘ

macOS 10.14.1 (18B75) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Possible adware:ⓘ

Unknown file: ~/Library/LaunchAgents/com.expressvpn.ExpressVPN.agent.plist

/Applications/ExpressVPN.app/Contents/MacOS/expressvpnd --become-root

One possible adware file found. [Remove/Report]

Clean up:ⓘ

/System/Library/LaunchDaemons/com.apple.duetknowledged.plist

/usr/local/libexec/duetknowledged /var/db/DuetKnowledgeCollector/Internal/events.db /var/db/DuetKnowledgeCollector/Internal

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader 9__/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

2 orphan files found. [Clean up]

Kernel Extensions:ⓘ

/Applications/ExpressVPN.app

[not loaded] com.expressvpn.splittunnel (1.0.2 - SDK 10.12) [Lookup]

/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (8.5.8) [Lookup]

[not loaded] com.vmware.kext.vmioplug.15.2.1 (8.5.8) [Lookup]

[not loaded] com.vmware.kext.vmnet (8.5.8) [Lookup]

[not loaded] com.vmware.kext.vmx86 (8.5.8) [Lookup]

/Library/Extensions

[loaded] com.paragon-software.kext.VDMounter (4.2 - SDK 10.8) [Lookup]

[not loaded] com.pgp.iokit.PGPdiskDriver (9.8.2.3005) [Lookup]

[not loaded] com.pgp.kext.PGPnke (9.8.2.3005) [Lookup]

/System/Library/Extensions

[not loaded] com.RTSystems.driver.RTSystemsUSBSerialDriver (2.2.16) [Lookup]

~/Documents/WD VCD/Extras/WD +TURBO Installer.app

[not loaded] com.wdc.driver.1394HP (1.0.6) [Lookup]

[not loaded] com.wdc.driver.USBHP (1.0.4) [Lookup]

System Launch Agents:ⓘ

[not loaded] 10 Apple tasks

[loaded] 197 Apple tasks

[running] 92 Apple tasks

System Launch Daemons:ⓘ

[loaded] com.apple.duetknowledged.plist (? ? ? - installed 2018-10-01) - /usr/local/libexec/duetknowledged: Executable not found!

[not loaded] 32 Apple tasks

[loaded] 193 Apple tasks

[running] 109 Apple tasks

Launch Agents:ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-10-20) [Lookup]

[running] com.kodak.BonjourAgent.plist (? 53346a69 943c569 - installed 2014-01-26) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-10-20) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 70eda642 834cfa51 - installed 2016-09-01) [Lookup]

[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-11-04) [Lookup]

[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-11-04) [Lookup]

[running] org.gpgtools.macgpg2.gpg-agent.plist (? 9e1a9de1 59a0cef2 - installed 2011-01-31) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-10-20) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-10-20) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21) [Lookup]

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-10-24)

[loaded] com.barebones.textwrangler.plist (? d1ef2342 13872c18 - installed 2011-02-17) [Lookup]

[loaded] com.bombich.ccc.plist (? 41245744 3112ecd4 - installed 2011-03-29) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-10-20) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 266b7a9a - installed 2010-10-12) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-06-22) [Lookup]

[loaded] com.paragon-software.vdmounter.plist (Apple, Inc. - installed 2018-10-24)

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-09-07) [Lookup]

[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-11-04) [Lookup]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (? 61da0343 0 - installed 2011-06-27) [Lookup] - /Applications/Adobe Reader 9__/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24) [Lookup]

[running] com.expressvpn.ExpressVPN.agent.plist (? 8be43ac6 bb715d33 - installed 2018-06-28) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-29) [Lookup]

[running] com.hp.devicemonitor.plist (HP Inc. - installed 2018-11-04) [Lookup]

[loaded] com.kodak.KODAK AiO Annual Opt.plist (? 33b384e4 b85762f9 - installed 2014-01-26) [Lookup]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist (? b4167886 37a6df86 - installed 2018-09-25) [Lookup]

[loaded] com.kodak.KODAK AiO Software Updater.plist (? 604c837c 3f61fe05 - installed 2018-11-03) [Lookup]

User Login Items:ⓘ

MenuMetersApp Application

(/Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp. app)

Wondershare Helper Compact Application

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Dropbox Application

(/Applications/Dropbox.app)

HP Device Monitor SMLoginItem - Hidden (HP Inc. - installed 2018-03-17)

(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)

goproapp.devicedetection SMLoginItem - Hidden (Woodman Labs, Inc. - installed 2017-12-09)

(/Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)

Internet Plug-ins:ⓘ

OfficeLiveBrowserPlugin: 12.2.8 (installed 2010-12-22) [Lookup]

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-24) [Lookup]

FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-09) [Lookup]

Silverlight: 5.1.50901.0 (installed 2018-04-03) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-10-31)

iPhotoPhotocast: 7.0 (installed 2010-03-06)

Flash Player: 31.0.0.122 (installed 2018-10-09) [Lookup]

npUplayer.1.0.2.7: mydlink services plugin_x86_64 1.0.2.7 (installed 2018-03-28) [Lookup]

AdobePDFViewer: 19.008.20080 (installed 2018-10-24) [Lookup]

SharePointBrowserPlugin: 14.7.7 (installed 2017-09-26) [Lookup]

GarminGpsControl: 4.2.0.0 (installed 2014-03-31) [Lookup]

JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2016-09-01) Check version

3rd Party Preference Panes:ⓘ

Flash Player (installed 2018-09-21) [Lookup]

Java (installed 2016-09-01) [Lookup]

Launchpad-Control (installed 2012-05-03) [Lookup]

MenuMeters (installed 2015-10-07) [Lookup]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

9% WindowServer

3% mdworker

2% kernel_task

1% mdworker

0% MenuMetersApp

Top Processes by Memory:ⓘ

193 MB kernel_task

187 MB Dropbox

149 MB com.apple.WebKit.WebContent

131 MB mds_stores

114 MB Dock

Top Processes by Network Use:ⓘ

Input Output Process name

78 KB 111 KB Dropbox

97 KB 53 KB TeamViewer_Service

31 KB 14 KB mDNSResponder

9 KB 6 KB cloudd

6 KB 6 KB apsd

Top Processes by Energy Use:ⓘ

11.96 WindowServer

0.92 MenuMetersApp

0.46 locationd

0.26 TeamViewer_Desktop

Virtual Memory Information:ⓘ

12.22 GB Available RAM

9.96 GB Free RAM

3.78 GB Used RAM

2.26 GB Cached files

0 B Swap Used

Software installs (last 30 days):ⓘ

Adobe Flash Player: (null) (installed 2018-10-09)

TeamViewer: 13.2.26558 (installed 2018-10-19)

Microsoft AutoUpdate: (null) (installed 2018-10-20)

Adobe Acrobat Reader DC (Continuous): (null) (installed 2018-10-20)

Adobe Acrobat Reader DC (19.008.20074): (null) (installed 2018-10-20)

StuffIt Expander: 16.0.6 (installed 2018-10-23)

Adobe Acrobat Reader DC (19.008.20080): (null) (installed 2018-10-24)

Disk Speed Test: 3.2 (installed 2018-10-24)

BaseCamp: (null) (installed 2018-11-04)

BaseCamp: 4.7.0 (installed 2018-11-04)

BaseCamp: 4.7.0 (installed 2018-11-04)

BaseCamp: (null) (installed 2018-11-04)

BaseCamp: (null) (installed 2018-11-04)

BaseCamp: 4.7.0 (installed 2018-11-04)

Install information may not be complete.

I booted in Safe Mode and fired up Basecamp. It came up but with a message that an error had occurred and that it had disabled 3D mode and would use 2D mode only. After that it ran... albeit only in 2D mode with the 3D option greyed out in Preferences. Then I rebooted normally, tried starting Basecamp but got the same Application Not Responding after watching the Dock icon bounce for a while.

Thanks for the reply! However...

I first noticed the problem when trying to run Garmin Basecamp. I then tried to run over a dozen other 32-bit apps and every single one fails to run. No warning that they are 32-bit and need to be upgraded... they just bounce and the give the 'Application not responding" message. In the case of Basecamp, I went to Garmin's support forum to find that others are getting the warning Kurt mentions (the first time it is run) but that Basecamp then ran. I downloaded the latest version of Basecamp (4.7.0) from the App Store, where under "Compatibility" it indicates that the app is compatible with my computer. I have a lot of dat in Basecamp that I'm somewhat desperate to recover/export before 32-bit apps are no longer supported. Could anyone suggest a 32-bit app that works for them under Mojave that I can try to run to see if this problem is unique to my computer?

Thanks!

Thanks, Bob.

I have removed and then reinstalled Basecamp but same result. I again tried a number of other 32-bit apps and also no luck. Yet, when I boot in safe mode, Basecamp and the other 32-bit apps run fine, except for Basecamp only running in 2D mode. I also tried logging in as Guest and no luck. I'll now set up a new user account, give it Admin rights and try again. Will update once I done.