Why did it take money out?

Hi, my name is Kylee and I have an issue to talk about. I recently did the three month trial with Apple Music unaware that it would’ve later taken money out of my account. I’m very confused and pretty upset about the fact that it took $10 from me. Is there any way that I would be able to get that money back?

Posted on Nov 4, 2018 12:11 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2018 1:42 PM

Hi kyleefromhenderson!

I understand that you've been charged for an Apple Music subscription after the free trial expired, and I'm happy to help. You can use these instructions to cancel your subscription:

Manage your Apple Music subscription

You can also contact Apple Support to request a refund:

Contact Apple Support

Cheers!
1 reply
Question marked as Top-ranking reply

Nov 5, 2018 1:42 PM in response to kyleefromhenderson

Hi kyleefromhenderson!

I understand that you've been charged for an Apple Music subscription after the free trial expired, and I'm happy to help. You can use these instructions to cancel your subscription:

Manage your Apple Music subscription

You can also contact Apple Support to request a refund:

Contact Apple Support

Cheers!

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Why did it take money out?

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