12.0.1 and 12.1 update problem

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12.0.1 and 12.1 update problem

Ever since updating my 7+ to iOS 12.0.1 and 12.1 I have been unable to make and receive calls(except through Bluetooth, record videos, or take pictures. I also cannot FaceTime. When I restart and reset my phone it works correctly for maybe 10 minutes. Everything else works correctly Has anyone else had these issues or know how to fix them?

Posted on Nov 5, 2018 5:25 AM

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Answer 1

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Tesserax

Level 10

158,634 points

Nov 5, 2018 9:45 AM in response to rennyfromnorco

Try the following in order: (Note: If any step resolves the issue, STOP, do not go on to the next step.)

Power the iOS device OFF, then ON.
Restart your iOS device: To restart your (perform a soft reset) iOS device, press and hold the sleep/wake button while pressing and holding the Home button. When you see the Apple logo, release both buttons. (Note: This will NOT delete any data or apps, nor change any of its settings.)
Toggle Airplane Mode OFF, then ON.
Reset your iOS device's Wi-Fi settings: Settings > General > Reset > Reset Network Settings
Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings
Reset your iOS device to its factory default settings: Settings > General > Reset > Erase All Content and Settings (Note: The following willerase all of your data and media and resets all of the iOS device's settings. You will need to restore it from a previous backup from either iTunes or iCloud.)
Make aGenius Bar appointmentat your local Apple Store or take it to anApple Authorized Service Provider.

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12.0.1 and 12.1 update problem

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