No audio device after update
I recently updated my iPhone 7 to the latest 12.1 but now I can not hear calls, record an audio note or video with sound. It states no audio device found.
User profile for user:
sterling r
User level:
Community Specialist
Hello orlafromarmagh,
Thank you for using Apple Support Communities. It's my understanding that after updating your iPhone 7, you're unable to hear calls, record audio, and it states no audio devices is connected. You've come to the right place! The steps in the links below can help with this issue:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
If the microphones on your iPhone, iPad, and iPod touch aren't working
Let us know the results. Please include any additional troubleshooting steps you may have tried.
Have a wonderful day!
Thank you for using Apple Support Communities. It's my understanding that after updating your iPhone 7, you're unable to hear calls, record audio, and it states no audio devices is connected. You've come to the right place! The steps in the links below can help with this issue:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
If the microphones on your iPhone, iPad, and iPod touch aren't working
Let us know the results. Please include any additional troubleshooting steps you may have tried.
Have a wonderful day!