can't change my billing info

I want to update my apps but every time I want to update my apps there would be a pop up saying there was a problem with your billing info and wants me to change my payment method but the problems is i can't change it. i happen after i subscribe 1 apps. i also can't make a payment. i have try so many times to change my billing paymnet and even looking for help but it's no use.. please help me, i don know what to do now.

iPhone 4S, iOS 9.3.5

Posted on Nov 6, 2018 11:41 PM

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3 replies

Nov 7, 2018 4:18 AM in response to aizarosdin

If the card doesn't pass the iTunes validation it won't be saved - you might be entering the correct details for the card but that obviously doesn't mean that it will pass iTunes validation.


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account). So prepaid cards will tend to fail, and not all debit cards also seem to still work with iTunes.

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can't change my billing info

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