Full stop and comma missing on keyboard

Hi Dcjsimons01 and Chris. I seem to recall this, or a similar issue with missing keyboard characters from a few months ago. It was affecting my iPad at the time, and the fix was to add a keyboard layout other than the Canadian English one I was using. I added the US English keyboard and the missing characters appeared. The issue remained resolved, and is still functioning after later removing the US keyboard layout.

To add a keyboard: Go to Settings - General - Keyboards - Add New Keyboard - Select from list here.

iPad mini os 11.4.1. Had had this for a week, hard reset (push home button and on/off to restart) fixed it.

That is a little strange. If you go into Settings>General>Keyboard and turn on Enable Key Flicks, what happens? It seems you have that turned off. If you tap on the .?123 key, what do you see?

Well, I'm not sure what else might happen. I just did an interesting test though. I tested the keyboard on both my iPad Mini 4, and my iPad Pro. With the iPad Pro, if I turn off Key Flicks, then toggle between caps on and caps off, I see the keys that have the exclamation point and the question mark, have the comma and period respectively. However, with the iPad Mini, I find that when caps is on, then the comma and period do not appear. But with caps off, the comma and period do appear. Not sure if that is the way it works with everyone or not.

Then I tested with key flicks on. The comma and period act the same as I indicated in the first part of the test.

Can you provide a screenshot of exactly what your issue is? I'm looking at my iPad and I'm not sure I quite understand what your issue is. Are you saying that when the Caps Lock is on, you do not see the comma and the period over the right and just see the exclamation point and the question mark? Whereas when the Caps Lock is off, you see the exclamation point for **** mode, and the comma for not, and the question mark for shift mode, and the period for not?

If that is what you are referring to, then that is correct and the way it is designed.

I agree about the key flicks, I was just trying to see if you had changed any of that. What other troubleshooting have you tried? I've tried to duplicate your issue on my iPad Pro and have not been able to. I also tried it on my iPad Mini 4, and I cannot. I'm guessing that you are using the standard Apple keyboard, do you have any other keyboards installed?

Yes, they are both on iOS 12.1. I don't really see a reason, but I just wanted to share what I was able to find. I cannot explain any reason, and no matter what changes I made, it didn't matter. I did not reset the dictionary, but like you was not willing to try due to the modifications that I've made of it, dealing with my work and other things I write about. Don't want to have to get it to "learn" too much all over again. Good luck.