Error - Finder 10.14 (v1143)

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and run for a while to see if the Finder crashes or not. The boot time will be longer as it runs some first aid on the drive during boot.

Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.

Go to Library/Application Support/Synology and delete the SynoMacContextMenu.bundle file.

In console type: killall Finder (or simply reboot)

On my Mac the file was in the system library at the top of the hard drive (Finder>Go>Go to Folder... /Library/") it might also be in the user library (Finder>Go>Go to Folder... ~/Library/")

Source: https://forum.synology.com/enu/viewtopic.php?t=68858

There is something wrong with the recommendation here. Until cleared, I suggest do NOT load EtreCheck.
Since Nov 7th (2 weeks passed),

• No one submitted an EtreCheck report
• There is no solution
• Loading Etrecheck has few issues (regardless of this one, above two are suspicious)

Has anyone found a solution to this problem?

Many Thanks,

I too have the exact same problem, on a 2013 MacBook Air.

Hoping they find the problem, I have yet to reach out to Apple.

I just downloaded Etrecheck, and did not find anything specific to this...

Anyone else have any ideas before I call apple support?

Hi MoSalah11,

thnks for the advise.

Unfortunately, after updating the Synology Cloud Station Drive tool on my macbookpro and rebooting (cold reboot) the problem stays the same with the pesky "Error - Finder 10.14 (v1143)".

If this may help, I do have also the Cloud Station backup tool (version 4.2.8-4421) installed and running on my mac.

best,

Pascal

Hi,

I installed Synology Drive Version 1.1.3-10570 yesterday and it imported the sync settings/profile from Cloud Station Drive and removed it as far as I can tell. From my experience I don't think it has anything to do with backup tool as I don't have that installed.

You many need to completely remove Cloud Station Drive then install Synology Drive, however I am not sure if your sync profile will be imported from Cloud Station Server when you authenticate. Good luck!

Please post the report here so we can also evaluate it.

When I did the copy part, it gave me a warning about not putting my files on an Apple forum for security for the entire world to see....

What is your take on this?

I've never gotten that warning. There is no personal information in the report. Even the names of the hard drives have been sanitized: disk1s1 - T*******l (APFS) (Shared - 199.25 GB used)

I tried but now the new issue:

The message contains invalid characters.

Any ideas what characters would be deemed invalid from the report?

We've seen that happen a few times. Did you use the Share Report button to copy the report?

Don't know which characters they would be.

I used share, hit copy, then pasted, and this error yes..

Maybe the developer of Etrecheck might drop by and can tell us what might be going on.

It is a problem with the apple forum, not the program....

In the report, obviously there are character(s) that this forum does not like