On Group FaceTime my camera option is not available and my iOS is up to date (12.1)

When i am on Group FaceTime I can’t see the people I’m face timing. I just see the neon colo dots with their names. I can hear them though. my camera optio is Alda not av it will not allo my to turn my camera on or off.User uploaded fileUser uploaded file

Posted on Nov 7, 2018 3:42 PM

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Posted on Nov 27, 2018 5:04 PM

You need a 6s or newer to have the video capability in Group Facetime:


Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support

"To use Group FaceTime video calls, you need an iPhone 6s or later, iPad Pro or later, iPad Air 2, or iPad Mini 4 with iOS 12.1. Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1 can join Group FaceTime calls as audio participants."


~Lyssa

6 replies
Question marked as Top-ranking reply

Nov 27, 2018 5:04 PM in response to DrakeIsBae

You need a 6s or newer to have the video capability in Group Facetime:


Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support

"To use Group FaceTime video calls, you need an iPhone 6s or later, iPad Pro or later, iPad Air 2, or iPad Mini 4 with iOS 12.1. Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1 can join Group FaceTime calls as audio participants."


~Lyssa

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On Group FaceTime my camera option is not available and my iOS is up to date (12.1)

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