My Parrot Anafi drone

My Parrot Anafi drone uses USBC. I am plugging it directly from usbc to usbc with no luck or window for importing. Even tried changing the formatting on SD card but have it on FAT32 with DCIM. Does anyone have an idea on why I cannot "import" the information (pics and videos) like a normal SD card on a camera? Thank You


Using new iPad Pro 11

iPad Pro Wi-Fi, iOS 12.1

Posted on Nov 7, 2018 10:00 PM

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4 replies

Nov 9, 2018 6:47 AM in response to zanefromexport

Hi zanefromexport,

Welcome to the Apple Support Communities. I see you have a question about importing video from a device to your iPad.

You'll find some great information here about this, from the article titled Import photos using Apple camera adapters :

If you don’t see the import option

If you don't see the Import tab, follow these steps:

  1. Make sure that your digital camera is on and in the correct mode to export images.
  2. Disconnect the adapter, wait 30 seconds, then reconnect it.
  3. Unplug the digital camera or SD card, wait 30 seconds, then reconnect.
  4. Restart your iOS device and turn your camera off and back on.
  5. If one is available, test with a different digital camera or SD card. If you can import media with a different digital camera or SD card, there might be an issue with the data on the camera or SD card. Try to import the data to another device or computer, then use your digital camera to format—or reset—the SD card. Reformatting will erase all the images on the SD card. Check the manual for your digital camera for more help.

If you can’t import some content

Apple camera adapters can import multiple types of media files from your digital camera or SD card. If the format isn't compatible with iOS, you won’t be able to view them on your device, but can import them to your computer later.

Apple camera adapters can import only content that was captured by digital cameras. You might not be able to import content that was renamed, edited, or copied to the digital camera or SD card.


I hope this helps to answer your question.

Kindest regards.

Nov 9, 2018 7:52 AM in response to chris_g1

Hello


I have tried all of that with no luck. I reformatted the card multiople times, restarted both devices like you said. Hopefully apple releases an update with this. The option to grab photos or videos directly from the camera/drone was a huge reason for getting this iPad. Hopefully we will see this on future updates, or I may return this pro and just get the 2018 iPad.

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My Parrot Anafi drone

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