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User profile for user: ArbeeNYC
ArbeeNYC Author
User level: Level 1
21 points

Safari 12.0.1 YouTube problem

There appear to be issues after the latest 12.0.1 Safari update on Sierra with YouTube video playback. At this point, I'm not sure if it's a Safari problem or a YouTube problem, but many videos I've played before, no longer play. I see a YouTube "An error occurred" message upon playback or video thumbnails fails to load or when clicking a new video, the previous video plays. Doesn't happen to all videos, but it's happened repeatedly over the past few days. Anyone else experiencing these sorts of problems?

iMac, macOS Sierra (10.12.6)

Posted on Nov 9, 2018 2:05 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Posted on Nov 9, 2018 5:34 PM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Nov 9, 2018 5:34 PM in response to ArbeeNYC

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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Safari 12.0.1 YouTube problem

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