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Photos not downloading properly on iPhone after 12.0 update

when not in WiFi photos in my iPhone not downloading properly from iCloud. The photos are blurry. This happened after 12.0 software update

iPhone 8, iOS 12

Posted on Nov 9, 2018 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2018 9:02 AM

Hello AiredaleHannah,

Thank you for using Apple Support Communities!

I understand from your post that your photos show up blurry when you are not connected to Wi-Fi. Make sure you have Cellular Data enabled under Settings > Photos > Cellular Data > On. With Cellular Data on for Photos, your photos should be able to download on both Cellular Data and Wi-Fi.

Best Regards.
2 replies
Question marked as Top-ranking reply

Nov 12, 2018 9:02 AM in response to AiredaleHannah

Hello AiredaleHannah,

Thank you for using Apple Support Communities!

I understand from your post that your photos show up blurry when you are not connected to Wi-Fi. Make sure you have Cellular Data enabled under Settings > Photos > Cellular Data > On. With Cellular Data on for Photos, your photos should be able to download on both Cellular Data and Wi-Fi.

Best Regards.

Photos not downloading properly on iPhone after 12.0 update

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