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Very grainy 2018 macbook air facetime camera

Have been setting up the new mac air, liking many aspects of it, even the gen 3 butterfly keyboard! Much of my business is virtual consulting, so flipped on the facetime camera to find highly grainy, noisy image. Ditto photo booth, lighting adequate. Nothing turned up in google search, other forums. Wondering whether there’s a simple setting fix or a problem specific to my hardware. Yes, I’m aware that the camera specs are not 1040 etc...but this is dramatically bad.

MacBook Air, iOS 12.1

Posted on Nov 10, 2018 5:05 AM

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Posted on Nov 28, 2018 3:48 PM

I have the same exact problem. I bought my MacBook Air on Sunday. I tried resolving the issue over the phone with Apple but they couldn’t do anything. Now I’m going back to Apple store next week to see if they can fix it. It’s very disappointing.

133 replies

Very grainy 2018 macbook air facetime camera

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