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Spotlight Search Not Working on iOS 12.1

Hi,

I’ve recently updated to iOS 12.1 on my iPhone 8 Plus, although this issue was also present in iOS 12 (I updated to try and solve the issue).

Basically, whenever I got to spotlight search and search for anything, I get no results - the same issue occurs in settings when I try to search for a setting. I've done some googling and can't seem to find anybody reporting the same issue as me.

I also have an iPhone 6, running on iOS 12, and spotlight search and search in settings works perfectly.


I have attached a screenshot of trying to use spotlight search to find the app Amazon, which I have downloaded on my device. After pressing search, the Siri suggestions stay, and nothing appears. After about 5 seconds, the Siri suggestions completely dissapear and the options to search web, app store, and maps appear about 5-10 seconds later.

User uploaded file

I found some suggestions of changing the language region, restarting the device, and then switching it back again. This did not work.

Any help would be much appreciated,

Thanks,

Jake

iPhone 8 Plus, iOS 12.1

Posted on Nov 11, 2018 12:38 AM

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Question marked as Best reply

Posted on Dec 28, 2018 8:51 PM

steps from the link above... this worked for me:


  1. Go to Settings: General: Language
  2. Change your Language to English (UK)
  3. Force close the Settings app
  4. Go to Settings: General: Language again
  5. Change your Language back to English (US). Enjoy your Settings Search fully functional again! 🙂


79 replies

Jan 18, 2019 10:25 AM in response to hingandling

OK - I did not turn on Passcode or Face ID for the last few days and search has worked fine. Just now, I thought I will turn on Passcode first and then test. Indeed turning it on brings the problem back. As soon as the phone locks and so the passcode needs to be entered to access, the search problem comes back. Turn off passcode, restart the phone and search works fine even after phone locks. Might have to do a factory reset and see if that fixes it.

Jan 24, 2019 5:41 PM in response to lietsche

Tried everything suggested and finally after two months of this I erased iPhone restored back to factory then restored from iTunes backup and thankfully, spotlight search is back to finding everything without delay. I had almost given up and was looking at other phones because I use spotlight almost every time I use my iPhone. I have the 7plus and did not want to give it up. It took about two hours out of my day but worth it.

Feb 3, 2019 1:25 PM in response to jakerussell1

Spotlight Search on my iPhone 8 stopped working since I installed iOS 12. I did all fix suggestions from restart, change the language ... to factory reset. Nothing helped!!! This is definite software bug and many users are reporting the same issue. On top of that I started to have search issues on my MacBook too.


It seems that with each new version of iOS things are getting worse. Possible we are at the beginning of the end of Apple era. This has been going on since iOS 12 was introduced and it is absolutely unacceptable from Apple to ignore the bug that long. Even suggestions like "erasing everything, setting the phone up as new and then erasing again and restoring it" do not work and are just misdirecting.


If this issue persists a I will be forced to switch to android and/or windows devices as basic search function is essential!!!!

Feb 15, 2019 4:50 AM in response to S-Mu

My issue is slightly different. Search in Calendar stopped working with iOS 12 update. Now it only shows events from the last year. With 20+ years of calendars events this is a disaster. Suggestion to wipe and restore is too much of a PITA since I have a UK phone number on an e-Sim and a US number on a hard sim. The wipe would eliminate the e-Sim and the only way to fix it is to go back to a store in the UK to get another eSim. Simply not practical with the amount that I travel. Please fix this Apple.

Feb 15, 2019 8:15 AM in response to Jeff Collier

Apple "Recommends" this answer yet it wasn't actually a fix. If you read Jeff Collier's follow up post from Nov 30, 2018 it states that the reset and restore solution lasted 48 hours and then the issue came back. THERE IS NOT SOLUTION TO THIS BUG. It is endlessly aggravating as the Spotlight Search tool is the primary way I access apps on my phone. One user in this thread mentioned it is aggravating enough, and Apple's response and lack of fix is lacking such that it is rationale for moving to an different platform other than iOS. I am beginning to concur, especially since this latest update to 12.1.4 STILL did not resolve the issue. I was so hopeful ... yet those hopes have been dashed again. APPLE please help.

Feb 25, 2019 8:07 AM in response to jakerussell1

I had this issue for a few weeks, until now, on my iphone.

I tried everything except a total reset: switching languages, disabling random stuff in the Siri options, upgrading (I'm in the beta program). Everything to no avail.

Then I enabled the console logs, and I've noticed that one of the last things before the searchd started behaving kind of weirdly was a problem with getting a SB (springboard?) icon:


Feb 25 16:41:27 nameofmyphone searchd(SpotlightServices)[13663] <Notice>: loaded canned models

Feb 25 16:41:28 nameofmyphone searchd(AppPredictionInternal)[13663] <Error>: Could not get SB icon state


I then used iTools 4.0 (the free version) ---> Toolbox ---> icon fixer and... magic! Right now search works and is super fast. It's only been 15 minutes, but I haven't had such a fast search in some time. Hopefully it will last.

Spotlight Search Not Working on iOS 12.1

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