2018 MacBook Air HD camera is in poor quality.

That is the ****** part of Apple. From my observations, this issue is probably from Apple rather than from users. So far in the thread, none of the people on apple side say anything about if they tried to reproduce the issue themselves on a macbook air.

Just to clarify, no member of this forum works for Apple.

Also, it might simply be a bug that will be fixed soon via a software update. I don't know if you remember, but the 2018 i9 MacBook Pros were experiencing thermal issues which were fixed 2 weeks after release. My i9 MBP was one of the affected so I definitely understand your concern.

Thank's for that correction. I didn't know they worked for Apple.

It is disappointing especially on the MacBook Air which is meant for a way wider range of people compared to the i9 MBP (mine is over $5000 so is a little restricted on how many people have it).

Same problem here.

I asked on different apple services no one could help me. I'm thinking about return it.

I also compare the laptop camera side by side with other macbooks. All have best camera than mine.

I've been contacting Apple support for a few days regarding this issue now. Everyone at Apple is shocked at the quality deterioration from last generation of MacBooks. I've even compared the latest MacBook Air 2018 with MacBook Air 2012 and the latter is noticeably better in picture quality. I went to a few Apple Stores and all MacBook Airs are the same, and the MacBook 12"s are the same too (MacBook Pros are slightly better but do have similar grainy issues). I fear this is the situation for the last few years and it might be the case the Apple already knows the issue but continue to ship such cameras... I can't even return my MacBook Air to the retailer (not Apple Store) because it's not a 'technical fault' as all MacBooks are the same...

Shockingly disappointing...

Today I was in the store, checked new Air. The camera there is good, much better than mine.

So it IS a technical fault, and looks like defective camera. Thinking about returning/replacing my Air. Tomorrow I have a call with Apple to discuss that.

Same issue here (macbook air 2018 13'').

From you comments it seems that it is not a technical camera issue but just that the camera is poor in quality. I have compared it with my old macbook pro 2011 and I preferred the latter. No words...

My wife and I waited many months to see if a new updated air would be released. We got caught up in the hype and got the latest 2018 macbook air from Microcenter for $999. A large motivation for getting this laptop was for teaching over the web - so the 720 HD cam was a must. My wife claimed she looked at one in the store and it looked ok...

She picked it up and we had it literally for 10 minutes before we realized that the camera was a waste of effort. No firmware patch was going to fix this. I held up a 6 year old iPhone front facing camera (yes the worst quality of the two cameras!) next to it and it was such a contrast that it was unbelievable (in FaceTime app). Our iMac 2011 camera is a 720 HD and it is light-years ahead of this thing.

I searched online for a solution and they advised different light and all that usual 'saving face' support mumbo-jumbo waste of time stuff.

We had studio lighting set up and even then it was so bad that we just deleted the user setup, repacked it and took it back. No regrets.

Rise up people! Resist! If everyone took the 2018 macbook airs back - they will have to put a better camera in it!

Don't take this compromising mess from Apple! Make Apple Great Again!

I also made the mistake of purchasing the new MB Air. Worst webcam I've ever seen in a laptop within the past 10 years! Total junk. Software will not be able to fix this. I noticed that when you view the system report... its a UVC camera... not an Apple camera which I have in my 2015 MB Air. The 2015 has a much MUCH better quality camera. This is disappointing considering the price, and I will be returning it.

I am having the same problems and I took it into a best buy and they didn't know about this yet. They pretty much told me that I should return it because it was bad quality. I was going to do this anyways, but they had no solution.

I'm going through the same nonsense right now, I have my mid-2012 MBP sitting next to my 2018 MBA and the Facetime cam quilty is ridiculous. My 2012 MBP is crystal clear with no grain or snow, my 2018 MB Air looks like a 480 P cam all snowy and grainy. I'm very disappointed...I wish there was a quick fix,

Hi,

I'm writing from Spain. A couple days ago i buyed a new Macbook Air 2018, and i have the same problem with the camera, this laptop has a poor camera, with a so poor quality and a lot of blurry. Do you know if the Macbook pro has the same issue, i was reading today that yes, but i don't know. What would you advise me?.. Should I return the device? Or maybe I should change it for another, maybe the Macbook pro.

You are the only ones who have reported this issue.

Do you think Apple will manage to fix it?

Regards

I starting wrapping up my new MacBook Air today... (7 days new). The Facetime Cam is ridiculous... my 2012 MacBook Pro looks like 1080 P compared to this MacBook Air 2018 FacetIme Cam.

$400 more and I ordered the MacBook Pro 2018 Touch Bar

I ordered a new MacBook Pro touch bar today, it came to $400 more. What a disappointment about the MacBook Air... A $1200 base price and they put that outdated garbage FaceTime Cam in it... did they really think no one would notice?

I returned my new MBA after 7 days.

Hi everyone,

Anyone knows if the MacBook pro camera is better than than the MacBook Air, I'm thinking in return my device, and buy this. So, If anyone tested the MacBook Pro camera, please, tell me.

Thanks