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iPhone 8 plus not sending pictures in messages

I purchased my iPhone 8 plus in July 2018. I have been having trouble sending and receiving pictures in messages for a couple of months. Had to reset all settings and then it sent them but didn't receive. Now I am having the problem again. What could be the problem? Don't want to have to reset the phone constantly! My husband has an iPhone 6 plus and doesn't have this problem? Could I have a bad phone?

iPhone 8 Plus, iOS 12.0.1

Posted on Nov 12, 2018 9:26 AM

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Question marked as Best reply

Posted on Nov 12, 2018 1:49 PM

tchr31,


Hmm, that should not be a problem.


Do you have the same cellular carrier as your husband? Perhaps you have a carrier restriction. Are the messages iMessages (blue) or SMS messages (green)?


Can you send and receive messages with pictures to your husband and vice versa?


Use Messages on your iPhone, iPad, or iPod touch

About iMessage and SMS/MMS

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch


Let us know if you get it going.

1 reply
Question marked as Best reply

Nov 12, 2018 1:49 PM in response to tchr31

tchr31,


Hmm, that should not be a problem.


Do you have the same cellular carrier as your husband? Perhaps you have a carrier restriction. Are the messages iMessages (blue) or SMS messages (green)?


Can you send and receive messages with pictures to your husband and vice versa?


Use Messages on your iPhone, iPad, or iPod touch

About iMessage and SMS/MMS

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch


Let us know if you get it going.

iPhone 8 plus not sending pictures in messages

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