lightning jack adapter problem with headphone controls

I have had an iPhone 8 for about a year, and I use the supplied lightning to jack adapter.


Recently, I noticed that the headphones control had stopped working. I thought it might be something with the headphones until I did more testing:

1) on an iPhone 6 using the jack, they work so it is not a problem with the headphones

2) on the same iPhone 6 and my iPhone 8 using the adaptor, they don't work

3) with standard Apple headphone, the behaviour is similar (except that when I plug the adapter it launches Siri)


Both iPhone run iOS 12.1. I suspect that the problem came with that update, but I am not really sure. Is anybody experiencing the same problem?

iPhone 8, iOS 12.1

Posted on Nov 12, 2018 10:42 AM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

lightning jack adapter problem with headphone controls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.