How to reset itunes

my wife paid for a family plan but I cant access my music

Posted on Nov 12, 2018 2:48 PM

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1 reply

Nov 13, 2018 4:48 PM in response to Houthuyst

Hi Houthuyst!

It looks like no one has responded to your question. Here are a couple things that might help others answer your question:

1. Are you trying to access music that was purchased from the iTunes Store, Apple Music downloads, or music that was synced using iTunes?

2. Are you seeing an error message? If so, please tell us exactly what it says.

3. Are there any troubleshooting steps that you've already tried?

Cheers!

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How to reset itunes

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