Why does screen blink on and off during calls?
Upgrade to OS 12.1 two days ago. Now screen blanks on and off only during calls. No wat to press call end or any other function button on phone screen
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User profile for user:
i_rina
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Community Specialist
Hello, jimfromniceville.
Welcome to Apple Support Communities.
It's my understanding that your phone app keeps blinking on and off during calls. I may be able to help you with this. Make sure that nothing is blocking your proximity sensor at the top like a case or screen protector. Then I would suggest a force restart, use this article as a reference on how to do so: If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know what happens after these steps.
Cheers!
Welcome to Apple Support Communities.
It's my understanding that your phone app keeps blinking on and off during calls. I may be able to help you with this. Make sure that nothing is blocking your proximity sensor at the top like a case or screen protector. Then I would suggest a force restart, use this article as a reference on how to do so: If your iPhone, iPad, or iPod touch won't turn on or is frozen
Then check for carrier updates: Update your carrier settings on your iPhone or iPad
- On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
- On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
- On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
Let us know what happens after these steps.
Cheers!
