Trade In Follow Up

I sent my iPhone in as a trade in. How do I track what is happening with my trade in. I have not heard anything from Apple since I mailed it off one week ago.

iPhone X, iOS 12.1

Posted on Nov 14, 2018 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2018 11:56 AM

Hello MDAcosta62,

Thank you for using Apple Support Communities. It's my understanding that you need assistance tracking the trade in status of your iPhone. You've come the right place! Please review the information below:

If your trade-in will be applied as a refund toward an online purchase, you can track it from your Apple Store account.

If you’re trading in for an Apple Store Gift Card, you can follow the status of your iPhone, other smartphone, iPad, or Apple Watch trade-in here. You can follow your Mac or other computer trade-in here.

Trade in with Apple GiveBack

Cheers!
1 reply
Question marked as Top-ranking reply

Nov 15, 2018 11:56 AM in response to MDAcosta62

Hello MDAcosta62,

Thank you for using Apple Support Communities. It's my understanding that you need assistance tracking the trade in status of your iPhone. You've come the right place! Please review the information below:

If your trade-in will be applied as a refund toward an online purchase, you can track it from your Apple Store account.

If you’re trading in for an Apple Store Gift Card, you can follow the status of your iPhone, other smartphone, iPad, or Apple Watch trade-in here. You can follow your Mac or other computer trade-in here.

Trade in with Apple GiveBack

Cheers!

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Trade In Follow Up

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