Unsupported note

so I sent notes from my android phone to my email, and took the notes from my email to my Apple iPhone. When i try to open the file up, it says ”unsupported file” please I need help. I really need these notes. email me someone, anyone

i was not expecting this to happen to me!

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Posted on Nov 14, 2018 3:25 PM

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22 replies

Nov 14, 2018 4:01 PM in response to markfromelizabethport

markfromelizabethport wrote:


so I sent notes from my android phone to my email, and took the notes from my email to my Apple iPhone.

What does this mean exactly? I cannot imagine what "took the notes" means.


I would think the way to perform this task would be something like this:

  • Email the notes from the Android source to some email account that exists on the iPad.
  • Copy (or cut) the notes from email on the iPad.
  • Create a new note in the Notes app
  • Paste the content of the clipboard into the note


Additionally, you mention "unsupported file." It's not at all clear how any file enters into your scenario. We would need a precise discussion of how a file is involved if the above does not solve your issue.

Nov 14, 2018 4:03 PM in response to sberman

Ok, thanks for responding. I sent notes from my notepad on my Android to my Gmail account, when I got my iPhone I wanted to grab the notes from gmail and put them on to my notes on my iPhone, it’s not working. when I went to the library to access the desktop, it’s not even letting me view the notes there and I’m scared because this never happened to me, and I’m so upset I didn’t handle those notes better. I thought I was doing everything fine. When I try to bring the notes over to iCloud Drive, it says “Unsupported file” I need help.

Nov 14, 2018 4:37 PM in response to markfromelizabethport

markfromelizabethport wrote:


When I try to bring the notes over to iCloud Drive, it says “Unsupported file” I need help.

I suggest keeping iCloud Drive out of this process.


"try to bring the notes over ..." -- using what method? Over from what? Again, emailing them to the iPhone should be a start. Cutting and pasting into Notes may be part of the process. And understanding exactly where your Notes are housed on the iPhone is very important. Again, check Settings > Notes > Default Account. Click that "<" sign if you see it in Notes. Or if you see the name(s) of Note(s) folders, tell us what they are.

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Unsupported note

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