Can i cancel a pending ringtone purchase?

Ok,so long story short i bought a ringtone off the iTunes Store (XXXTentacion - BAD) wich was like 1$ and i only had like 0.30$ in my bank account.I bought it and it worked.Next day i had to update a game so i could play it and when i click update it says verification requiered and i go and enter my credit card info,click done and it says your payment method was declined (I can’t choose none option in the payment tab).When i went to the purchases it said and it still says pending and shows the ringtone,and i don’t have a refund option or something like that.PLEASE HELP it is really annoying.

Posted on Nov 15, 2018 12:46 AM

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Posted on Nov 15, 2018 4:36 AM

In principle all completed sales are final, and Apple cannot reach into your device to remove an item that has already been delivered. Put a dollar in your account and contact iTunes - Official Apple Support so they can collect and reset your account. You won't be able to update apps, download new free content, or remove the card while there is an outstanding payment issue.


tt2

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Question marked as Top-ranking reply

Nov 15, 2018 4:36 AM in response to Meriu

In principle all completed sales are final, and Apple cannot reach into your device to remove an item that has already been delivered. Put a dollar in your account and contact iTunes - Official Apple Support so they can collect and reset your account. You won't be able to update apps, download new free content, or remove the card while there is an outstanding payment issue.


tt2

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Can i cancel a pending ringtone purchase?

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