Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have run across a reoccurring Kernal Panic. Thoughts?

I am thinking it is a Ram issue, component of some type, but before returning to the Genius Bar, thought it might be a good idea to ask if anything in the log is familiar?


panic(cpu 0 caller 0xffffff8016785f6f): Kernel trap at 0xffffff7f99056f90, type 14=page fault, registers:


CR0: 0x000000008001003b, CR2: 0xffffa48048a0a030, CR3: 0x000000002915f000, CR4: 0x00000000003627e0


RAX: 0xffffff820e28b9b0, RBX: 0xffffff820e28b9c4, RCX: 0xffffa48048a0a000, RDX: 0x0000000000000200


RSP: 0xffffff820e28b9b0, RBP: 0xffffff820e28b9d0, RSI: 0xffffff804a621800, RDI: 0xffffff804910f000


R8: 0x000000004484a179, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000009


R12: 0xffffff804a621800, R13: 0xffffff8048988be0, R14: 0xffffff804a621800, R15: 0xffffff804910f000


RFL: 0x0000000000010282, RIP: 0xffffff7f99056f90, CS: 0x0000000000000008, SS: 0x0000000000000010


Fault CR2: 0xffffa48048a0a030, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1

MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.6)

Posted on Nov 15, 2018 12:03 PM

Reply
Question marked as Best reply

Posted on Nov 15, 2018 3:12 PM

Your Mac appears to be a 15-in 2017 model with soldered RAM and soldered drive.


Apple Panic reports have severe useful bits of information in them.


In this report, the panic reason is a Page fault, a reference to memory not owned by the process trying to access it.


The kernel extensions at the "scene of the crime" are always important, because they give background around or near where the problem is occurring. Yours was Airport and related drivers.


The BSD process that incurred the fault can also be illuminating. This one was Kernel-task.


The loaded kernel extensions should be inspected. Non-Apple extensions are listed first. The good news is that you are not showing any third-party extensions. The bad news is that the MacOS kernel has been tested so long and hard, it does not spontaneously produce panics like the one you posted.


_______

Your mission now is to find additional older kernel panics and take a look at these key items in the older reports. What you are trying to determine is whether there is a Trend.


case a) Kernel panics for the same panic-reason, with the same extensions present, in the same BSD process, are likely to be a Trend.


A Trend can indicate a Hardware problem in a specific area, or possibly clobbered software. A Re-Install in place should be a part of the debugging process. By design, this does not bulk-erase anything except System Directories, so all your files and added Applications are intended to be preserved.


case b) Kernel panics for different panic reasons, with different extensions present, in different BSD processes, "all over the Map" are a distinct NON-Trend, and they mean something different.


NON-Trend often correlates with RAM memory problems. This is because MacOS slightly randomizes the load point of key routines as a hedge against fixed-address attacks. If you have a weak memory cell, each Restart will move that cell into a different routine, and cause it to wreak a different kind of havoc each time.

Similar questions

4 replies
Question marked as Best reply

Nov 15, 2018 3:12 PM in response to MoxiWorks

Your Mac appears to be a 15-in 2017 model with soldered RAM and soldered drive.


Apple Panic reports have severe useful bits of information in them.


In this report, the panic reason is a Page fault, a reference to memory not owned by the process trying to access it.


The kernel extensions at the "scene of the crime" are always important, because they give background around or near where the problem is occurring. Yours was Airport and related drivers.


The BSD process that incurred the fault can also be illuminating. This one was Kernel-task.


The loaded kernel extensions should be inspected. Non-Apple extensions are listed first. The good news is that you are not showing any third-party extensions. The bad news is that the MacOS kernel has been tested so long and hard, it does not spontaneously produce panics like the one you posted.


_______

Your mission now is to find additional older kernel panics and take a look at these key items in the older reports. What you are trying to determine is whether there is a Trend.


case a) Kernel panics for the same panic-reason, with the same extensions present, in the same BSD process, are likely to be a Trend.


A Trend can indicate a Hardware problem in a specific area, or possibly clobbered software. A Re-Install in place should be a part of the debugging process. By design, this does not bulk-erase anything except System Directories, so all your files and added Applications are intended to be preserved.


case b) Kernel panics for different panic reasons, with different extensions present, in different BSD processes, "all over the Map" are a distinct NON-Trend, and they mean something different.


NON-Trend often correlates with RAM memory problems. This is because MacOS slightly randomizes the load point of key routines as a hedge against fixed-address attacks. If you have a weak memory cell, each Restart will move that cell into a different routine, and cause it to wreak a different kind of havoc each time.

Nov 15, 2018 2:26 PM in response to Grant Bennet-Alder

Sorry Grant, Way too used to the first 2-3 lines of a Blue Screen containing enough to start troubleshooting. The Page Fault lured me into thinking it might all be contained in the first part. My bad. Here is the entire log dump. Thanks.


*** Panic Report ***

panic(cpu 0 caller 0xffffff8016785f6f): Kernel trap at 0xffffff7f99056f90, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffa48048a0a030, CR3: 0x000000002915f000, CR4: 0x00000000003627e0

RAX: 0xffffff820e28b9b0, RBX: 0xffffff820e28b9c4, RCX: 0xffffa48048a0a000, RDX: 0x0000000000000200

RSP: 0xffffff820e28b9b0, RBP: 0xffffff820e28b9d0, RSI: 0xffffff804a621800, RDI: 0xffffff804910f000

R8: 0x000000004484a179, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000009

R12: 0xffffff804a621800, R13: 0xffffff8048988be0, R14: 0xffffff804a621800, R15: 0xffffff804910f000

RFL: 0x0000000000010282, RIP: 0xffffff7f99056f90, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffa48048a0a030, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1


Backtrace (CPU 0), Frame : Return Address

0xffffff820e28b480 : 0xffffff801666b1c6

0xffffff820e28b4d0 : 0xffffff8016793a74

0xffffff820e28b510 : 0xffffff8016785d44

0xffffff820e28b580 : 0xffffff801661d1e0

0xffffff820e28b5a0 : 0xffffff801666ac3c

0xffffff820e28b6d0 : 0xffffff801666a9fc

0xffffff820e28b730 : 0xffffff8016785f6f

0xffffff820e28b8a0 : 0xffffff801661d1e0

0xffffff820e28b8c0 : 0xffffff7f99056f90

0xffffff820e28b9d0 : 0xffffff7f98ffa33a

0xffffff820e28ba10 : 0xffffff7f98f6b469

0xffffff820e28ba90 : 0xffffff7f99223346

0xffffff820e28bd40 : 0xffffff7f9921e87e

0xffffff820e28bdc0 : 0xffffff7f98fdc376

0xffffff820e28be20 : 0xffffff7f99172d4f

0xffffff820e28be90 : 0xffffff7f98f2494d

0xffffff820e28bed0 : 0xffffff8016c98e35

0xffffff820e28bf30 : 0xffffff8016c975a2

0xffffff820e28bf70 : 0xffffff8016c96bcc

0xffffff820e28bfa0 : 0xffffff801661c557

Kernel Extensions in backtrace:

com.apple.driver.AirPort.BrcmNIC(1241.31.1a9)[E2DA01D1-F778-3EAE-9CEE-B414A4974 FA7]@0xffffff7f98f01000->0xffffff7f996b7fff

dependency: com.apple.driver.corecapture(1.0.4)[C208BB9A-2092-3E61-A62C-5F24C4909F8B]@0xfff fff7f98de1000

dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[378074CD-44A2-3884-9C27-FE4D45D EB99E]@0xffffff7f97bfb000

dependency: com.apple.iokit.IO80211Family(1200.12.2)[36D38FC0-0F02-35A1-9B53-F20A3660D2E5]@ 0xffffff7f98e0b000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D02EA6D7-7A0E-3F9D-B179-75AC2228E449]@0xffffff 7f96f34000

dependency: com.apple.iokit.IONetworkingFamily(3.4)[5A99D802-B477-3D83-9F76-304605479B9F]@0 xffffff7f97bc4000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

17G3025


Kernel version:

Darwin Kernel Version 17.7.0: Wed Oct 10 23:06:14 PDT 2018; root:xnu-4570.71.13~1/RELEASE_X86_64

Kernel UUID: 4C560F2C-3F3C-3423-B806-2C4D39D570A0

Kernel slide: 0x0000000016400000

Kernel text base: 0xffffff8016600000

__HIB text base: 0xffffff8016500000

System model name: MacBookPro14,3 (Mac-551B86E5744E2388)


System uptime in nanoseconds: 1256390571558

last loaded kext at 242622268135: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9cd69000, size 69632)

last unloaded kext at 672834674048: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f9807a000, size 40960)

loaded kexts:

com.apple.filesystems.smbfs 3.2.3

com.apple.kext.AMDFramebuffer 1.6.8

com.apple.kext.AMDRadeonX4000 1.6.8

com.apple.driver.AppleGraphicsDevicePolicy 3.20.14

com.apple.driver.AudioAUUC 1.70

com.apple.AGDCPluginDisplayMetrics 3.20.0

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.7f11

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AGPM 110.23.37

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleHV 1

com.apple.driver.AGDCBacklightControl 3.20.0

com.apple.driver.AppleIntelKBLGraphics 10.3.6

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.eficheck 1

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.driver.AppleGFXHDA 100.1.17

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMuxControl 3.20.14

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.kext.AMD9500Controller 1.6.8

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.6

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHIDALSService 1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.BootCache 40

com.apple.filesystems.hfs.kext 407.50.6

com.apple.driver.AppleTopCaseHIDEventDriver 135

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.AMDRadeonX4100HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 1.6.8

com.apple.iokit.IOAVBFamily 683.1

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.AppleGPUWrangler 3.20.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.7f11

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f11

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 519.21

com.apple.driver.AppleGraphicsControl 3.20.14

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.kext.AMDSupport 1.6.8

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.AppleGraphicsDeviceControl 3.20.14

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.iokit.IOGraphicsFamily 519.21

com.apple.iokit.IOSurface 211.15

com.apple.kext.triggers 1.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 1614.1

com.apple.driver.AppleHIDKeyboard 205.1

com.apple.driver.AppleHSBluetoothDriver 135

com.apple.driver.IOBluetoothHIDDriver 6.0.7f11

com.apple.iokit.IOBluetoothFamily 6.0.7f11

com.apple.driver.AppleMultitouchDriver 1614.1

com.apple.driver.AppleInputDeviceSupport 1614.11

com.apple.driver.AppleHSSPIHIDDriver 53

com.apple.driver.AppleHSSPISupport 53

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleThunderboltNHI 4.7.3

com.apple.driver.AppleHPM 3.1.3

com.apple.iokit.IOThunderboltFamily 6.7.9

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.driver.DiskImages 480.60.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0


EOF

Nov 15, 2018 3:14 PM in response to Grant Bennet-Alder

Great walk-through. I will grab the QA person that is using this Mac and see if he has additional logs. We had received it back from the Genius bar without any explanation other than it seems ok and the disk was wiped. So the QA person restored the system with his own time-machine done before the Genius bar and then the panic's started again.


I'll go grab more logs and look for trending or non-trending in my comparisons.


Thanks!

I have run across a reoccurring Kernal Panic. Thoughts?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.