Hi Guys,
I am using MacBook Pro 13(macOS High Sierra 10.13.6 2016 version). I tried to login my iCloud account on my MacBook Pro but the iCloud app returns back to the first login page (ask for iCloud email first) after typing the correct password.
After typing the correct password, it keeps loading.
Then returns to this page
MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.6)
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Hi Eric,
Thank you for the suggestion. I tried to use another account on MacBook to login iCloud. It works now. But I still don't understand why the previous account cannot login my iCloud account.
You are welcome. Did you try the previous account in the Safe Mode?
Cannot login iCloud on MacBook Pro
