screen performance

Hello guys! 🙂


Im with a big issue...

I've been using Autocad for a while on my rMBP early 2015. When I start Autocad, it perform "nice" and "smooth", after using for a while (1 or 2 hours) it just starts to get really laggy when zooming and moving around the drawing. The same happen when im writing reports on MS word. After writing like 10 pages with text, tables and images, scrolling and WRITING gets really laggy. Inserting new letters have like a 1s delay between typing and appear on document...


The most interesting this is when im working at home, with my external display (LG 22M38A-B) this apps don't have this lag!!

I already tested using the app on the macbook screen and when it gets laggy I move to the external display and performance just get "better"...


Can someone tell me if this is a hardware issue? Is something wrong with my rMBP display?

MacBook Pro (Retina, 13-inch,Early 2015), macOS Mojave (10.14.1)

Posted on Nov 16, 2018 6:07 PM

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8 replies

Nov 17, 2018 10:53 AM in response to reikonaga123

removing Clean MY mac will allow your Mac to run as the developers of MacOS intended -- FAST.


third-parties do not have access to the internal workings of MacOS. Added third-party widgets have no hope of making your Mac run better that the way the developers intended.


If I did not think this was exactly your problem, I would not have suggested you remove cleanMy mac. It is NOT effective in MacOS after 10.9 Mavericks, and numerous posters here have made the same complaint, then discovered that when they completely removed all the speeder-uppers, cleaners, optimizers, anti-Virusers and other froo-froo, their Mac was actually fast, just like it was always intended to be.


You do NOT have a graphics card problem -- graphics card problems do not manifest themselves as slowdowns.

Nov 17, 2018 3:28 AM in response to reikonaga123

EtreCheck version: 5.0.8 (5A019)

Report generated: 2018-11-17 10:51:23

Download EtreCheck from https://etrecheck.com

Runtime: 2:15

Performance: Excellent

Problem: Other problem Description: Im with a big issue... I've been using Autocad for a while on my rMBP early 2015. When I start Autocad, it perform "nice" and "smooth", after using for a while (1 or 2 hours) it just starts to get really laggy when zooming and moving around the drawing. The same happen when im writing reports on MS word. After writing like 10 pages with text, tables and images, scrolling and WRITING gets really laggy. Inserting new letters have like a 1s delay between typing and appear on document... The most interesting this is when im working at home, with my external display (LG 22M38A-B) this apps don't have this lag!! I already tested using the app on the macbook screen and when it gets laggy I move to the external display and performance just get "better"... Can someone tell me if this is a hardware issue? Is something wrong with my rMBP display?

Major Issues:

Anything that appears on this list needs immediate attention.

Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Time Machine auto backup disabled - Time Machine auto backups are disabled.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.


Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Pro Model: MacBookPro12,1

1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

8 RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1867 ok

BANK 1/DIMM0 - 4 GB DDR3 1867 ok

Battery: Health = Normal - Cycle count = 451

Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD 2880 x 1800

LG FULL HD 1920 x 1080


Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 250.79 GB

disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 58.63 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 173 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 3.60 GB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (186.10 GB free)

APFS Mount point: /

Encrypted


disk1s4 - VM [APFS VM] (Shared - 2.15 GB used)

APFS

Mount point: /private/var/vm


Network:

Interface en5: USB 10/100/1000 LAN

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.05 GB available


System Software:

macOS Mojave 10.14.1 (18B75)

Time since boot: Less than an hour


Security:

System Status

Gatekeeper Anywhere

System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.p list

Executable: /Library/Application Support/WiFi Explorer Pro/wifiexplorerpro-bpf

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist

Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/On eDriveUpdaterDaemon

Details: Exact match found in the whitelist - probably OK

Launchd:~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Extensions

[Not Loaded] EnergyDriver.kext (2.0 - SDK 10.13)

[Not Loaded] SteelSeriesEngine3Driver.kext (1.6.10 - SDK 10.12)


System Launch Agents:

[Not Loaded] 17 Apple tasks

[Loaded] 170 Apple tasks

[Running] 112 Apple tasks


System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 193 Apple tasks

[Running] 105 Apple tasks

[Other] One Apple task


Launch Agents:

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-15)

[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-31)

Launch Daemons:

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-31)

[Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2018-09-07)

[Loaded] com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.plist (? a4adc140 - installed 2018-01-28)

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-11-10)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-15)

[Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2018-08-26)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-11-10)


User Launch Agents:

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24)

[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-11-11)

[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-08-26)

[Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2018-09-23)


User Login Items:

HyperDock Helper.app (? - installed 2018-08-26) (~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-11-12)


Safari Extensions:

OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2018-08-26)


3rd Party Preference Panes:

FUSE (installed 2018-07-01)

HyperDock (installed 2018-09-07)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: No

Volumes being backed up:

Destinations:

E*****o [Local] (Last used)

Total size: 249.71 GB

Total number of backups: 5

Oldest backup: 2018-04-15 22:33:49

Last backup: 2018-11-09 22:21:21


Performance:

System Load: 2.39 (1 min ago) 2.84 (5 min ago) 2.59 (15 min ago)

Nominal I/O speed: 9.71 MB/s

File system: 19.94 seconds

Write speed: 1095 MB/s

Read speed: 1234 MB/s


CPU Usage:

Type Overall Individual cores

System 8 % 14 % 4 % 10 % 3 %

User 9 % 12 % 6 % 11 % 6 %

Idle 84 % 75 % 90 % 79 % 91 %


Top Processes by CPU:

Process (count) Source CPU Location

Mail Apple 19.66 %

kernel_task Apple 12.74 %

WindowServer Apple 9.28 %

EtreCheckPro Etresoft, Inc. 6.08 %

suggestd Apple 4.64 %


Top Processes by Memory:

Process (count) Source RAM usage Location

AutoCAD Autodesk 584 MB

mdworker_shared (28) Apple 565 MB

Mail Apple 508 MB

com.apple.WebKit.WebContent (5) Apple 500 MB

EtreCheckPro Etresoft, Inc. 459 MB


Top Processes by Network Use:

Process Source Input Output Location

Mail Apple 261 MB 2 MB

mDNSResponder Apple 156 KB 39 KB

apsd Apple 7 KB 13 KB

rapportd Apple 12 KB 3 KB


Virtual Memory Information:

Available RAM 3.27 GB

Free RAM 1.01 GB

Used RAM 4.73 GB

Cached files 2.27 GB

Swap Used 164 MB


Software Installs (past 30 days):

Name Version Install Date

Gatekeeper Configuration Data 156 2018-11-10

Pages 7.0 2018-11-10

Autodesk AutoCAD 2018 for Mac 1.0 2018-11-10

Autodesk AutoCAD 2018.2 Update 1.0 2018-11-10

WiFi Explorer Pro 1.0 2018-11-10

Microsoft Excel for Mac 16.19.18110915 2018-11-14

Microsoft PowerPoint for Mac 16.19.18110915 2018-11-14

Microsoft Word for Mac 16.19.18110915 2018-11-14

Microsoft AutoUpdate 4.5.18110915 2018-11-14

Microsoft Office 2019 Volume License Serializer 16.19.18110915 2018-11-15

Microsoft Office para Mac 16.19.18110915 2018-11-15


Diagnostics Information (past 7 days):

2018-11-14 13:31:45 signpost_reporter CPU /usr/libexec/signpost_reporter


End of report

Nov 17, 2018 6:10 AM in response to reikonaga123

Re-enable Gatekeeper


Remove cleanMyMac and never re-install it again. Since 10.9 Mavericks, it works at cross-purposes to MacOS memory management, and slows down your Mac.


Your last backup was 9 November. If you use Time machine for backup, try to connect your backup drive and allow the backup to run at least every-other day. if you do, it will not take long. If you do not, it will run for many hours just to determine what to copy, because you left it too long.

Nov 17, 2018 2:54 AM in response to Grant Bennet-Alder

EtreCheck version: 5.0.8 (5A019) Report generated: 2018-11-17 10:51:23 Download EtreCheck from https://etrecheck.com Runtime: 2:15 Performance: Excellent Problem: Other problem Description: Im with a big issue... I've been using Autocad for a while on my rMBP early 2015. When I start Autocad, it perform "nice" and "smooth", after using for a while (1 or 2 hours) it just starts to get really laggy when zooming and moving around the drawing. The same happen when im writing reports on MS word. After writing like 10 pages with text, tables and images, scrolling and WRITING gets really laggy. Inserting new letters have like a 1s delay between typing and appear on document... The most interesting this is when im working at home, with my external display (LG 22M38A-B) this apps don't have this lag!! I already tested using the app on the macbook screen and when it gets laggy I move to the external display and performance just get "better"... Can someone tell me if this is a hardware issue? Is something wrong with my rMBP display? Major Issues: Anything that appears on this list needs immediate attention. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Time Machine auto backup disabled - Time Machine auto backups are disabled. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 1 2,7 GHz Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 ok BANK 1/DIMM0 - 4 GB DDR3 1867 ok Battery: Health = Normal - Cycle count = 451 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD 2880 x 1800 LG FULL HD 1920 x 1080 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 58.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 173 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 3.60 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (186.10 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS Mount point: /private/var/vm Network: Interface en5: USB 10/100/1000 LAN Interface en4: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.05 GB available System Software: macOS Mojave 10.14.1 (18B75) Time since boot: Less than an hour Security: System Status Gatekeeper Anywhere System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.p list Executable: /Library/Application Support/WiFi Explorer Pro/wifiexplorerpro-bpf Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/On eDriveUpdaterDaemon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Kernel Extensions: /Library/Extensions [Not Loaded] EnergyDriver.kext (2.0 - SDK 10.13) [Not Loaded] SteelSeriesEngine3Driver.kext (1.6.10 - SDK 10.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 193 Apple tasks [Running] 105 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-15) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-31) Launch Daemons: [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-31) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2018-09-07) [Loaded] com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.plist (? a4adc140 - installed 2018-01-28) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2018-11-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-15) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2018-08-26) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-11-10) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-11-11) [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-08-26) [Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2018-09-23) User Login Items: HyperDock Helper.app (? - installed 2018-08-26) (~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app) Internet Plug-ins: QuickTime Plugin: 7.7.3 (installed 2018-11-12) Safari Extensions: OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2018-08-26) 3rd Party Preference Panes: FUSE (installed 2018-07-01) HyperDock (installed 2018-09-07) Time Machine: Skip System Files: Mobile backups: Auto backup: No Volumes being backed up: Destinations: E*****o [Local] (Last used) Total size: 249.71 GB Total number of backups: 5 Oldest backup: 2018-04-15 22:33:49 Last backup: 2018-11-09 22:21:21 Performance: System Load: 2.39 (1 min ago) 2.84 (5 min ago) 2.59 (15 min ago) Nominal I/O speed: 9.71 MB/s File system: 19.94 seconds Write speed: 1095 MB/s Read speed: 1234 MB/s CPU Usage: Type Overall Individual cores System 8 % 14 % 4 % 10 % 3 % User 9 % 12 % 6 % 11 % 6 % Idle 84 % 75 % 90 % 79 % 91 % Top Processes by CPU: Process (count) Source CPU Location Mail Apple 19.66 % kernel_task Apple 12.74 % WindowServer Apple 9.28 % EtreCheckPro Etresoft, Inc. 6.08 % suggestd Apple 4.64 % Top Processes by Memory: Process (count) Source RAM usage Location AutoCAD Autodesk 584 MB mdworker_shared (28) Apple 565 MB Mail Apple 508 MB com.apple.WebKit.WebContent (5) Apple 500 MB EtreCheckPro Etresoft, Inc. 459 MB Top Processes by Network Use: Process Source Input Output Location Mail Apple 261 MB 2 MB mDNSResponder Apple 156 KB 39 KB apsd Apple 7 KB 13 KB rapportd Apple 12 KB 3 KB Virtual Memory Information: Available RAM 3.27 GB Free RAM 1.01 GB Used RAM 4.73 GB Cached files 2.27 GB Swap Used 164 MB Software Installs (past 30 days): Name Version Install Date Gatekeeper Configuration Data 156 2018-11-10 Pages 7.0 2018-11-10 Autodesk AutoCAD 2018 for Mac 1.0 2018-11-10 Autodesk AutoCAD 2018.2 Update 1.0 2018-11-10 WiFi Explorer Pro 1.0 2018-11-10 Microsoft Excel for Mac 16.19.18110915 2018-11-14 Microsoft PowerPoint for Mac 16.19.18110915 2018-11-14 Microsoft Word for Mac 16.19.18110915 2018-11-14 Microsoft AutoUpdate 4.5.18110915 2018-11-14 Microsoft Office 2019 Volume License Serializer 16.19.18110915 2018-11-15 Microsoft Office para Mac 16.19.18110915 2018-11-15 Diagnostics Information (past 7 days): 2018-11-14 13:31:45 signpost_reporter CPU /usr/libexec/signpost_reporter End of report

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