HomePod Setup Error -6700

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Level 1

14 points

HomePod Setup Error -6700

The Home app on my iPhone was showing the “Not Responding” message on my HomePods (both) and Apple TV. I removed them from the Home app and then manually factory restored them. Now I can’t set them up again because they‘re showing “Setup Failure -6700”.

Posted on Nov 17, 2018 3:28 AM

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Answer 1

turingtest2

Level 10

278,119 points

Nov 17, 2018 5:52 AM in response to ORoldan06

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? Check the prerequisites in the Get started section of Set up and use HomePod - Apple Support.

tt2

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Answer 2

ORoldan06 Author

Level 1

14 points

Nov 17, 2018 5:41 PM in response to turingtest2

RESOLVED: I remove the Home profile from the Home app and set it up again.

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Answer 3

turingtest2

Level 10

278,119 points

Nov 17, 2018 5:58 AM in response to ORoldan06

For the device that failed to work have you considered these?

On the iOS device that you use to set up HomePod, make sure that you signed in to iCloud with your Apple ID and turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
Make sure that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.

tt2

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Answer 4

ORoldan06 Author

Level 1

14 points

Nov 17, 2018 5:54 AM in response to turingtest2

Thanks, I’m going to confirm that. Although, I tried to setup one of the HomePods with my work iPhone (with a different iCloud account) and it went through flawlessly.

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Answer 5

ORoldan06 Author

Level 1

14 points

Nov 17, 2018 5:29 PM in response to turingtest2

All checked. Same failure messages. 😫

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HomePod Setup Error -6700

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