You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Has anyone had a problem sending emails from their iCloud email account on iPad and iPhone? I can receive ok but when I try and reply or write new mail and send I get an error message. I can logon to my iCloud on laptop and send and receive ok.
iPad 2, iOS 9.2.1
Hopefully the information above helps you.First things first
- Update your Mac to the latest macOS. iCloud Mail accounts require OS X 10.7.5 or later.
- Go to the System Status page and check iCloud Mail.
If you still need help, try the steps below for your issue.
If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
- Make sure that you're connected to the Internet. Try to open apple.com in Safari on your iPhone, iPad, or iPod touch.
- Go to iCloud.com on a Mac or PC to see if you can receive email for your iCloud email.
- Tap Settings > [your name] > iCloud and turn on Mail on your iPhone, iPad, or iPod touch. If you're using iOS 10.2 or earlier, go to Settings > iCloud.
- Make sure that new data is pushed to your device automatically:
- On your device with iOS 10 and later, tap Settings > Mail > Accounts > Fetch New Data and turn on Push.
- On your device with iOS 9 and earlier, tap Settings > Mail, Contacts, and Calendars > Fetch New Data and turn on Push.
- Then send an email to your account to see if Push is working.
- Go back to Fetch New Data. Then Tap your iCloud account and turn on Push. If you have multiple iCloud Mail accounts, you can use Push with one account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
- Turn your device off and back on.
If you still can't send or receive mail, turn off each of the settings in steps 3, 4, and 5 above, then turn them back on.
Hopefully the information above helps you.First things first
- Update your Mac to the latest macOS. iCloud Mail accounts require OS X 10.7.5 or later.
- Go to the System Status page and check iCloud Mail.
If you still need help, try the steps below for your issue.
If you need help sending or receiving mail on your iPhone, iPad, or iPod touch
- Make sure that you're connected to the Internet. Try to open apple.com in Safari on your iPhone, iPad, or iPod touch.
- Go to iCloud.com on a Mac or PC to see if you can receive email for your iCloud email.
- Tap Settings > [your name] > iCloud and turn on Mail on your iPhone, iPad, or iPod touch. If you're using iOS 10.2 or earlier, go to Settings > iCloud.
- Make sure that new data is pushed to your device automatically:
- On your device with iOS 10 and later, tap Settings > Mail > Accounts > Fetch New Data and turn on Push.
- On your device with iOS 9 and earlier, tap Settings > Mail, Contacts, and Calendars > Fetch New Data and turn on Push.
- Then send an email to your account to see if Push is working.
- Go back to Fetch New Data. Then Tap your iCloud account and turn on Push. If you have multiple iCloud Mail accounts, you can use Push with one account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
- Turn your device off and back on.
If you still can't send or receive mail, turn off each of the settings in steps 3, 4, and 5 above, then turn them back on.
Hi thanks for the reply. I had tried all of the things you listed when I had the problem and still no joy. I tried sending an email yesterday and worked ok so don’t know what the problem was but all ok now. Thanks
Why can’t I send emails from my iCloud account on my iPad ?
