Trying to connect a Brother HL-2390DW printer

How do you connect a wifi printer Specifically Brother Laser Printer. I keep getting a message that the device is not seen and when I use the IP address it tells me that it prints but it really doesnt...

Posted on Nov 17, 2018 3:03 PM

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Posted on Nov 17, 2018 4:12 PM

Here’s the setup guide:

Setup Guide | Manuals | HL-L2390DW | United States | Brother

Steps 8 and 9 are the setup related to the network and to the Wi-Fi.


Here’s the doc for the printer...

Manuals | HL-L2390DW | United States | Brother


How that gets configured and wired (or gets Wi-Fi’d) depends on your network, and on your particular requirements.


All of the similar Brother printers I’ve worked with have had a web server embedded, and connecting to that allows viewing the status and configuration of the printer. That’d be one of the steps to verify the configuration; if the printer’s web page is reachable from Safari or another browser.


If this is a printer setup question in macOS and the printer is configured and working and the web server reachable (and not a question of the setup of the printer itself), then I‘d remove and re-add the printer from macOS, and see if that resolves the issue here.


If you have a working Wi-Fi network and if this printer is near the Wi-Fi router or a Wi-Fi access point, I’d probably use the wired path and not the Wi-Fi path. Based on a quick look at the specs, this printer does not appear to support AirPrint.

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Question marked as Top-ranking reply

Nov 17, 2018 4:12 PM in response to uhezberg

Here’s the setup guide:

Setup Guide | Manuals | HL-L2390DW | United States | Brother

Steps 8 and 9 are the setup related to the network and to the Wi-Fi.


Here’s the doc for the printer...

Manuals | HL-L2390DW | United States | Brother


How that gets configured and wired (or gets Wi-Fi’d) depends on your network, and on your particular requirements.


All of the similar Brother printers I’ve worked with have had a web server embedded, and connecting to that allows viewing the status and configuration of the printer. That’d be one of the steps to verify the configuration; if the printer’s web page is reachable from Safari or another browser.


If this is a printer setup question in macOS and the printer is configured and working and the web server reachable (and not a question of the setup of the printer itself), then I‘d remove and re-add the printer from macOS, and see if that resolves the issue here.


If you have a working Wi-Fi network and if this printer is near the Wi-Fi router or a Wi-Fi access point, I’d probably use the wired path and not the Wi-Fi path. Based on a quick look at the specs, this printer does not appear to support AirPrint.

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Trying to connect a Brother HL-2390DW printer

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