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airpod

my right airpod not working the left is ok and when i put it on case evry thing is normal but when i put the right on case the green light flashing &i cant reset

Posted on Nov 19, 2018 11:17 AM

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1 reply

Nov 20, 2018 9:29 AM in response to f185

Hello f185,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with one of your AirPods and the charging case. To help with your situation, please follow these steps from this Apple resource:

  1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.


Get help with your AirPods


If you're still having this issue, your next step is to contact Apple or your local Apple Store or Apple Authorized Service Provider for further help with your AirPods.


Contact Apple Support
Apple - Find Locations - Country Selector


Cheers!

airpod

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