Print dialogue inconsistency

Greetings!


So in a very aggravating situation I'm trying to enable "User Codes" on our company Ricoh MFP. While SOME applications (Word, Outlook, EVEN Chrome) are able to access the "Job Log" section in the print dialog, all Apple native applications can NOT.


You'll see that in M$ Word, the dialog "Job Log" displays as desired, however in TextEdit (and Mail, and Safari, and Pages...) there is NO "Job Log" option.


I've reinstalled the Ricoh driver. I've 'reset the printing system', and I've gone into the CUPS web interface and manually tried multiple varieties of the Ricoh driver, all to the same result.


Anything aside from "Hmm, driver issue" would be MUCH appreciated as it obviously has something to do with the OS since all the Office applications and Chrome (at least these non-Mac) applications work just fine. There is evidently something causing a different print dialog to launch with certain apps (the dialogue even opens in a different color while in "Dark mode") and I'm at an impasse with this issue.


Thank you!!


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iMac, macOS Sierra (10.12.6)

Posted on Nov 20, 2018 3:10 PM

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Print dialogue inconsistency

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