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Why can’t I toggle off “Set Automatically” in Date And Time?

device: IPhone 7

iOS 12 (latest)

Posted on Nov 21, 2018 9:44 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2018 8:35 AM

Greetings, griffinfrommarblehead.


I see that you're unable to turn off the setting "Set Automatically" for the Date & Time in the settings of your iPhone. I'm happy to help.


About privacy and Location Services in iOS 8 and later -- Tap Settings > Privacy > Location Services > System Services (at the bottom of the list), and make sure that "Setting Time Zone" is turned on. See if you're able to turn "Set Automatically" off under Settings > General > Date & Time now.


Let me know how that goes, and take care!

4 replies
Question marked as Top-ranking reply

Nov 23, 2018 8:35 AM in response to griffinfrommarblehead

Greetings, griffinfrommarblehead.


I see that you're unable to turn off the setting "Set Automatically" for the Date & Time in the settings of your iPhone. I'm happy to help.


About privacy and Location Services in iOS 8 and later -- Tap Settings > Privacy > Location Services > System Services (at the bottom of the list), and make sure that "Setting Time Zone" is turned on. See if you're able to turn "Set Automatically" off under Settings > General > Date & Time now.


Let me know how that goes, and take care!

Nov 23, 2018 10:14 AM in response to griffinfrommarblehead

Thank you for trying that step, griffinfrommarblehead. It's appreciated. Since it's a setting you can't toggle, I'd like for you to reinstall the iOS.


How to back up your iPhone, iPad, and iPod touch -- Please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. See if you're able to toggle that setting.


Get back to us when you're able.


Regards.

Why can’t I toggle off “Set Automatically” in Date And Time?

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