I'm trying to validate my iPhone 8 purchase date already about a month but still continue seeing:
> Please validate your product’s purchase date.
> Apple is unable to provide information about your service coverage. Please sign in with your Apple ID and provide your product’s date of purchase so that we can display your coverage information.
How can I finish it? Thanks!
iPhone 8, iOS 12.1
Well, if you have the receipt, I would call Apple support and tell them that you are unable to validate your phone purchase date and that you can email or fax the receipt to them.
There is no way to email as a first contact. you will need to call or go through the triage process with apple support until you are offered a method of contact.
Where and from whom did you buy the phone? Do you have a receipt?
I bought it in Ukraine, from the local reseller. And yes, I do have the receipt. I also bought 2 macbook pro earlier from the same reseller and I was able to validate purchase date successfully.
Thank you! But can I email them instead of phone call? Fairly speaking, I didn't find a way to email their support so far
Cannot validate my product’s purchase date
