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App update ask incorrect user ID

My wife's older mini running 9.3.5 software. has issue is when I open the app to update all apps it asks for a password for an ID I haven't used in years. Her iPhone, iPad, iTunes(on PC) all work ok. I have tried to reset main ID password and no change. How do I remove the ID or correct it?


thanks

Posted on Nov 21, 2018 4:05 PM

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Posted on Nov 21, 2018 4:07 PM

You delete and redownload the application you’re trying to update; the other Apple ID is stored inside it.


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App update ask incorrect user ID

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