Dell U4919DW / MacBook pro 5k issue
Hi,
I have just purchased the Dell U4919DW monitor to use with my early 2018 MacBook Pro 13", but unfortunately I cannot choose full resolution 5120x1440 in the settings, max is 3840x1080. I have tried the app SwitchResX to manually set the 5k resolution without luck, only scaled.
From this link I read about my MacBook before purchasing the screen that:
"this model supports a maximum resolution up to 4096x2304 at 60 Hz at millions of colors on two external displays or a single external display at a maximum resolution up to 5120x2880 at 60 Hz at over a billion colors via Thunderbolt 3 (USB-C)."
My MacBook Pro has 4 USB-C ports, I'm using the left ones which operate at full speed (right ones are reduced).
Why can't I get full 5k resolution? Is it an issue with the MacBook, the connection, the screen or perhaps an iOS issue?
Additional links with information on the screen:
MacBook Pro TouchBar and Touch ID, iOS 12.1