My account keeps getting locked (Not a scam)

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Level 1

4 points

I receive emails from Apple regularly to let me know my account is locked.

>Yes it is a genuine email from Apple

>Yes my account is locked

It was 30-45 minutes of my every time it occurs

No explanation is ever given

This has happened multiple times in the past 3 months.

Posted on Nov 22, 2018 12:36 PM

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Answer 1

Level 10

685,275 points

there is a contact link.

Apple Support by e-mail or chat Work through the screens to get a chat option.

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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