FRAUD ISSUE

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FRAUD ISSUE

I have a monthly subscription for Icloud memory and I`ve registered my Bank Card in order for me to pay that amount of money. Unfortunately I just discovered that, without my permission, ITUNES.COM activated other subscriptions for some applications that I don`t use, actually I deleted them after a few days. How can I pay the only thing that I requested (Icloud subscription) without stoling other money from my credit card? I`m really angry that I don`t have the opportunity to talk with the Customer support and that I`m paying for something that I didn`t accept it and that I DON`T USE!!!!!!!!

PLEASE help me in this matter!!!!!

iPhone SE

Posted on Nov 23, 2018 2:27 AM

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Answer 1

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King_Penguin

Level 10

334,324 points

Nov 23, 2018 6:00 AM in response to florinafrombucuresti

Just deleting an app won't stop a subscription, you have to manually stop them : View, change, or cancel your subscriptions - Apple Support

In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww

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FRAUD ISSUE

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