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I received an email from apple regarding failure of routine monthly payment for iCloud storage and that it would entail downgrading of services. There is adequate balance in the card though.
I attempted changing the Debit card in payment option to place another card in lieu , but could not proceed since a card cannot be removed for active subscription.
Please suggest a way out.
jayaraman227 Said:
"I cloud subscription: I received an email from apple regarding failure of routine monthly payment for iCloud storage and that it would entail downgrading of services. I attempted changing the Debit card in payment option to place another card in lieu , but could not proceed since a card cannot be removed for active subscription. Please suggest a way out."
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Add/Removing the Card:
If adding, then removing a card is not successful, then contact Apple Support.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
jayaraman227 Said:
"I cloud subscription: I received an email from apple regarding failure of routine monthly payment for iCloud storage and that it would entail downgrading of services. I attempted changing the Debit card in payment option to place another card in lieu , but could not proceed since a card cannot be removed for active subscription. Please suggest a way out."
-------
Add/Removing the Card:
If adding, then removing a card is not successful, then contact Apple Support.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
I cloud subscription
