I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”
iPhone X
tyree246 Said:
"Payment for iCloud+ (50GB storage) billing: I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”"
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Troubleshooting Billing Info Message:
That is a scam. Apple wouldn't send you an a ransom-sounding eMail or SMS text message. So, what seems to have occurred here is a scam..
So, Report this Message and Secure your Info:
Being account accessibility is of big concern here, (I.)report this message, and (II.)secure your account.
I. Report this Message:
So, report phone call's and messages info to Apple and others (such as your government). Use my User Tip: Using the Photos App to Report Scams - User Tip
and...
II. Secure your Info:
A. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
B. Modify your Credentials:
Having received this, someone may have your credentials. So, by all means, consider modifying them...
tyree246 Said:
"Payment for iCloud+ (50GB storage) billing: I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”"
-------
Troubleshooting Billing Info Message:
That is a scam. Apple wouldn't send you an a ransom-sounding eMail or SMS text message. So, what seems to have occurred here is a scam..
So, Report this Message and Secure your Info:
Being account accessibility is of big concern here, (I.)report this message, and (II.)secure your account.
I. Report this Message:
So, report phone call's and messages info to Apple and others (such as your government). Use my User Tip: Using the Photos App to Report Scams - User Tip
and...
II. Secure your Info:
A. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
B. Modify your Credentials:
Having received this, someone may have your credentials. So, by all means, consider modifying them...
Payment for iCloud+ (50GB storage) billing
