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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”
iPhone X
tyree246 Said:
"Payment for iCloud+ (50GB storage) billing: I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”"
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Troubleshooting Billing Info Message:
That is a scam. Apple wouldn't send you an a ransom-sounding eMail or SMS text message. So, what seems to have occurred here is a scam..
So, Report this Message and Secure your Info:
Being account accessibility is of big concern here, (I.)report this message, and (II.)secure your account.
I. Report this Message:
So, report phone call's and messages info to Apple and others (such as your government). Use my User Tip: Using the Photos App to Report Scams - User Tip
and...
II. Secure your Info:
A. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
B. Modify your Credentials:
Having received this, someone may have your credentials. So, by all means, consider modifying them...
tyree246 Said:
"Payment for iCloud+ (50GB storage) billing: I received the following message: “On 11/17/2023 you are scheduled to be charged $0.99 for iCloud+ with 50 GB of storage, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.”"
-------
Troubleshooting Billing Info Message:
That is a scam. Apple wouldn't send you an a ransom-sounding eMail or SMS text message. So, what seems to have occurred here is a scam..
So, Report this Message and Secure your Info:
Being account accessibility is of big concern here, (I.)report this message, and (II.)secure your account.
I. Report this Message:
So, report phone call's and messages info to Apple and others (such as your government). Use my User Tip: Using the Photos App to Report Scams - User Tip
and...
II. Secure your Info:
A. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
B. Modify your Credentials:
Having received this, someone may have your credentials. So, by all means, consider modifying them...
Payment for iCloud+ (50GB storage) billing
