a problem was detected with the TrueDepth camera. Face ID had been disabled
a problem was detectev with the TrueDepth camera. Face ID had been disabled
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User profile for user:
Joseph_S.
User level:
Community Specialist
Greetings stanislavfromtrud,
Thanks for visiting the Apple Support Communities! I understand you're receiving an alert that Face ID has been disabled on your iPhone.
I suggest to restart your iPhone and test the behavior: Restart your iPhone, iPad, or iPod touch
If the issue continues, it would then be best to contact Apple for service assistance, as described in the following support article: If Face ID is disabled on your iPhone or iPad Pro
The following guide will help you to prepare your iPhone for service: Get your iPhone, iPad, or iPod touch ready for service
Kind regards.
Thanks for visiting the Apple Support Communities! I understand you're receiving an alert that Face ID has been disabled on your iPhone.
I suggest to restart your iPhone and test the behavior: Restart your iPhone, iPad, or iPod touch
If the issue continues, it would then be best to contact Apple for service assistance, as described in the following support article: If Face ID is disabled on your iPhone or iPad Pro
The following guide will help you to prepare your iPhone for service: Get your iPhone, iPad, or iPod touch ready for service
Kind regards.