Anyone else having a problem with printing on an HP 5520 series since the Mojave update? I hit print, and the printer goes through the motions but spurts out a blank sheet of paper.
Nothing on the HP website about updated drivers, I'm wondering if anyone has a fix?
Thanks
I had the same issue with both Brother DCP-6690CW and Samsung C480FW. Ran a network configuration and noticed that since updating to Mojave (when the print problems began) that the IPv6 had been disabled. Go into your printer settings (on the printer touchscreen) and into network settings and enable IPv6, turn printer off and restart and all should be OK again. Finally found this today after 2 weeks of pulling my hair out.
I had the same issue with both Brother DCP-6690CW and Samsung C480FW. Ran a network configuration and noticed that since updating to Mojave (when the print problems began) that the IPv6 had been disabled. Go into your printer settings (on the printer touchscreen) and into network settings and enable IPv6, turn printer off and restart and all should be OK again. Finally found this today after 2 weeks of pulling my hair out.
I had a similar problem with the HP Laserjet Pro m277.
Called Tech Support and updating the printer firmware fixed it.
Reset the printing system
If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.
- Choose Apple menu > System Preferences, then click Printers & Scanners.
- While holding down the Control key on your keyboard, click anywhere in the list of devices.
- Choose “Reset printing system” from the menu that appears:
Remove printer drivers
If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.
- From the menu bar in the Finder, choose Go > Go to Folder. Type
and click Go./Library/Printers/- The Printers folder opens. Choose Edit > Select All, which selects all items in the Printers folder.
- Choose File > New Folder with Selection, which puts all of the selected items into a new folder named New Folder With Items. To save storage space, you can delete this folder.
If the issue continues, contact the printer manufacturer for support.
If you can't print from your Mac or iOS device
Thankyou brenden dv, that worked perfectly! Thanks again x
HP 5520 printer not working since Mojave update
