Your apple ID has been disabled

I am currently unable to download any apps in the App store on my new iPhone 8. I am upgrading from an iPhone 4s to iPhone 8 and both phones are unable to download apps from the app store. The message I get is "Your Apple ID has been disabled", not any messages from here: If your Apple ID is locked or disabled - Apple Support.

I can log onto Apple ID on my Desktop PC's browser, both iPhone's Safari browser, but both iPhone's app store is unable to download.

Thank you

edit: I have also tried resetting my security questions but I am still unable to download any apps on my iPhones. I can sign into iTunes and iCloud in my phone however.