Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my restrictions passcode but when trying to Restore the phone it says to disable “find my iPhone” but the thing is that the location restrictions are on and I cannot disable it in the setting a or access any of the account info on the phone

Please help

Posted on Nov 25, 2018 11:45 PM

Reply
Question marked as Best reply

Posted on Nov 26, 2018 2:35 AM

You should be able to remove the device, if it's online, via Find iPhone app on another device or http://www.icloud.com on a computer.


Or use recovery mode (which won't remove activation lock) : erase your device, then set it up as a new device

1 reply

I forgot my restrictions passcode but when trying to Restore the phone it says to disable “find my iPhone” but the thing is that the location restrictions are on and I cannot disable it in the setting a or access any of the account info on the phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.