Printer offline when It isn’t

we have a new wifi network and my iPhone and hubbys ipad can print via wifi to my brother printer but my iPad says the printer is off line and it isn’t.

I have restarted the printer and my iPad and reset the iPad networks without any improvement. Please can you help.

iPad 2

Posted on Nov 26, 2018 4:08 AM

Reply
1 reply

Nov 27, 2018 12:58 PM in response to Kathryn40

Hi there, Kathryn40!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with printing from your device and I’m happy to help! I recommend checking out this article with steps to follow If you can't print from your Mac or iOS device. This article will give you the best troubleshooting steps to take for issues with printing from your iPad.
Let me know the results and take care!

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Printer offline when It isn’t

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