ImageCaptureCore error -9956.) (-9956)

Hi guys !! I have been receiving this error on Image Capture while using it to transfer videos to desktop.The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9956.) (-9956).

Does anyone have any idea what it is ? and how to solve the problem.

MacBook Pro (Retina, 13-inch,Early 2015), macOS Mojave (10.14.1)

Posted on Nov 26, 2018 5:55 PM

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Posted on Feb 26, 2019 8:11 AM

on your iphone go to

settings-photo app

scroll down

tranfer to pc, clic original file


works


FYI : the issue is the video format HEVC


cheers

11 replies

Dec 2, 2018 5:41 AM in response to kevinxc

Have the same problem with a particular photo. There is nothing special about this photo. The other photos taken same time are ok. The problem was worse at first. I could not back up device either. Now I have tried different cables, all software is up to date, restarts, restarts. But still at least one photo is refusing to come across. Is this the end of Apple?

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ImageCaptureCore error -9956.) (-9956)

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