Apple Classroom - Students Offline
Students Appear Offline in Apple Classroom
This is a CONSTANT problem for our district. We have random students that appear offline in their teacher's apple classroom. Both ipads are connected to the same wifi and bluetooth is on as well.
Steps we've taken:
1)Checking wifi/bluetooth
2)Removing student and adding back in
3)Hard resetting the student ipad
4)Verified updated iOS and Classroom App
Sometimes I'm able to wipe the student's ipad completely and start it over. That seems to help for a short time, but sometimes they come back and tell me a teacher can't see them again.
What is could/should we do?!?!
iOS 12.1
Classroom 2.3.1