Why is my Apple ID disabled?
I havent made any purchases in about 2 years. I wanted to update my pay info and the new info wont save because my Apple ID is disabled according to the pop up window from iTunes. What can I do to have access again?
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Apple ID is locked or disabled
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.