How to remove Application.MAC.InstallMiez.BPY & Adware.MAC.Generic.9529

Thank you very much for your help! I still see the malware on my Chrome, although when I delete the other search engines and just keep google.com on there it seems to be ok. But, if I close the app and/or restart my mac the malware is still effecting Chrome.

Here is the report from Etrecheck, thanks again for your help!

EtreCheck version:5.0.3 (5018)

Report generated:2018-11-29 16:19:00

Download EtreCheck from https://etrecheck.com

Runtime:3:33

Performance:Good

Sandbox:Enabled

Full drive access:Disabled

Problem:Other problem

Description:

How to remove Application.MAC.InstallMiez.BPY & Adware.MAC.Generic.9529

Major Issues:

Anything that appears on this list needs immediate attention.

More than one antivirus app- This machine has multiple antivirus apps installed.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software files installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Limited drive access- More information may be available with Full Drive Access.

Hardware Information:

MacBook Air (13-inch, Early 2015)

MacBook Air Model: MacBookAir7,2

1 2.2 GHz Intel Core i7 (i7-5650U) CPU: 2-core

8 GB RAM -Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 100

Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900

Drives:

disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 500.07 GB

disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 208.42 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD 500.07 GB (287.73 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)

APFS

Mount point: /private/var/vm

Network:

Interface en3: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

macOS High Sierra 10.13.6 (17G3025)

Time since boot: About 16 hours

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist

Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Reso urces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

5 32-bit apps

Kernel Extensions:

/Applications/Avast.app

AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)

AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)

/Library/Application Support/Malwarebytes/MBAM/Kext

MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.5 - SDK 10.13)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper.app (Apple - installed 2018-08-03)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-06-29)

QuickTime Plugin: 7.7.3 (installed 2018-11-22)

AdobePDFViewer: 18.011.20055 (installed 2018-06-29)

Time Machine:

Time Machine information not available without Full Drive Access.

Performance:

System Load: 1.79 (1 min ago) 1.70 (5 min ago) 1.68 (15 min ago)

Nominal I/O speed: 0.96 MB/s

File system: 106.57 seconds

Write speed: 1156 MB/s

Read speed: 1199 MB/s

CPU Usage:

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

/Applications/Avast.app/Contents/Backend/launch/com.avast.account-sync.plist

@AV_BASE_DIR/utils/com.avast.account-sync

Executable not found

Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report

Hello!

Since it seems that the combo cleaner is the only solution, what is the long term effect if I can't afford to buy this right now? am i ok for a little while?

Do you know if they are the ones who put this on my computer, and now they are charging me to take it off? It was the only scanner that picked this up on my computer.

Thank you for all the help!

Thank you very much! I got 2 very fast responses from you all. Many thanks 🙂

What should I do to prevent this from happening in the future?

Thank you I'm running a scan with Malwarebytes right now 🙂