Apple Event: May 7th at 7 am PT
Hi all,
I tried running Apple diagnostic (bootup hold onto D key). But it only shows a blank white screen after I hear the Chime sound.
What is going on? Please advice.
Device: iMac 24" (Late 2012)
OS: 10.14.1
Thank you
iMac, macOS Mojave (10.14.1)
Your Late 2012 27” (not 24”) iMac uses the Apple Hardware Test not Apple Diagnostic. Try running AHT over the internet by holding Option-D at startup How to use Apple Hardware Test on your Mac - Apple Support
Your Late 2012 27” (not 24”) iMac uses the Apple Hardware Test not Apple Diagnostic. Try running AHT over the internet by holding Option-D at startup How to use Apple Hardware Test on your Mac - Apple Support
What is going on with your iMac that is requiring you to run diagnostics?
I have been using my Mac for 6years. Just like to run some test, that’s all.
Thanks for the help. So it seems my Mac is older model and requires to run Apple hardware test instead (option + D).
And good news. My iMac is fine. Thank you
iMac Diagnostic shows white screen only
