your account has been disabled in the app store and itunes
your account has been disabled in the app store and itunes
Question marked as
Question marked as
428 replies
Follow the instructions in this support link-->If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support<--Click here
If you are seeing the error that your account has been disabled in the App Store and in iTunes, it looks like you will need to Contact Apple Support according to this article: If you see a message that says 'Your account has been disabled in the App Store and iTunes’
[Edited by Host]
One of the reasons for your App Store and iTunes account to be disabled is a chargeback from your iTunes linked credit card. If you dispute a charge for an app directly with your credit card company, Apple will disable your App Store and iTunes account automatically once they receive the chargeback notification from your credit card company.
Apparently, the "correct" process to avoid this scenario is for you to dispute a charge for an app through Apple Support, instead of your bank.
However, if you do end up in this scenario, as others have posted, Apple Support is able to restore your account relatively quickly after you reach out to them.
Indi2 wrote:
My account has bee blocked
Try:
- If your Apple ID is locked or disabled - Apple Support
- If your payment method is declined in the App Store or iTunes Store - Apple Support
- Contact Apple Support
tt2
jorgeluis288 wrote:
MY iTunes has been disabled therefore I cannot update anything.
This is a user to user support forum. We don't have access to your account to see what the issue is. Try:
- If your Apple ID is locked or disabled - Apple Support
- If your payment method is declined, or you have a billing issue in the App Store or iTunes Store - Apple Support
- Prevent in-app purchases from the App Store - Apple Support
- Contact iTunes - Official Apple Support
tt2
your account has been disabled in the app store and itunes