your account has been disabled in the app store and itunes
If you're unable to complete a purchase then that typically indicates an issue with the account and/or your registered payment method. You should be able to contact iTunes support and ask for help to resolve the issue.
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This is a user to user support forum. We don't know what the issue is with your account. As noted previously in this thread, follow the advice in If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.
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shihab192 wrote:
Was iTunes charged my bank account £9.99 a month then I went to bank cancel
That was a big mistake; that told Apple that your payment method was no longer valid. The correct response when dealing with a reputable company is to contact the company to get the charge adjusted. Now Apple no longer trusts you. If you want to continue using Apple services you will have to regain their trust.
The simple solution to a recurring charge, which you should have used, is described here-->View, change, or cancel your subscriptions - Apple Support
And the way to resolve the immediate problem is contained in the Apple Recommended post at the top of this page.
You can wait until heck freezes over, and then wait some more until you follow the instructions in the Apple Recommended post at the top of this page. However, as the scroll function of your browser may be broken, here it is again:
In the event you are not familiar with browser conventions, the blue text is called a "link" and if you click on it with your mouse a new page will open with additional instructions.
arturs113 wrote:
Need help,some moment i cant update apps and i cant change payment method,and always an error with iTunes store
Follow the instructions in this Apple link-->If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Call itunes support.
If resetting its password and logging and back in didn't fix it, what did iTunes Support say when you contacted them ?
I finally solved my problem calling to apple support in my country.
I’ve been kindly assisted.
kondal145 wrote:
Resolve the issue
Don't try to edit any of your account information. Instead, contact Apple Support for help.
depp146 wrote:
i'm not from usa or europ to call you i'm from morocco i can't call the support apple
Try:
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your account has been disabled in the app store and itunes
